Bad News
Do you enjoy hearing or giving bad news? Of course not! Normally people do not enjoy willingly hurting someone's feelings or making them have a bad day.
There are different ways that someone could present bad news, but the most effective method would be face-to-face. When giving bad news face-to-face, you are able to empathize with the person receiving the information. You are also able to help answer any questions they may have or solve any problems that arise when you are face-to-face. If someone does not take the bad news well, you are able to give them assistance when you are there with them. If a doctor called patients and told them that they were terminally ill, the patient could have a panic attack and the doctor wouldn't be able to give any assistance to the person over the phone. When you're face-to-face, you're able to assess the situation as it as happening and change your tone accordingly.
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